Why run an expensive IT department when you can outsource your services to us at a fraction of the cost?

We offer support plans which cater for micro business to large enterprise. 

We want to become your company's IT department so you can rest assured that all your technical requirements are in the right hands.

Call us in for a consultation and assessment of your organisation's IT requirements so we can help you run faster, leaner and stronger!

Below you will find our list of monthly support plans: 

  • PLAN 1 - No Free Callouts, 3 Remote Support Incidents Only 

  • PLAN 2 - 1 Monthly Callout within Plan, 5 Remote Support Incidents 

  • PLAN 3 - 2 Monthly Callouts within Plan, 10 Remote Support Incidents 

  • PLAN 4 - 4 Monthly Callouts within Plan, 20 Remote Support Incidents 

  • PLAN 5 - 8 Monthly Callouts within Plan, 40 Remote Support Incidents 

  • PLAN 6 - Unlimited Monthly Callouts, Unlimited Remote Support Incidents,
    2 Hour Standard Response Time, 1 hour response time for EMERGENCIES ONLY 

Please Contact Us for Pricing on our Monthly Support Plans. 

At Wolfatek Solutions we love working on servers. We are committed to providing the highest level of service to keep our clients' servers running smoothly.

Main server faults we deal with:

  • Boot Up Problems
  • Malware / Ransomware Infections
  • Failed RAID Disks / Hard Disks / Virtual Disks
  • Slow Servers / Servers with Poor Performance
  • Data Loss
  • Failed Windows Updates
  • Dead Servers / Dead Motherboards / Power Related Problems
  • Corrupt File Systems
  • Virtualisation Problems

We offer the following services for servers:

  • Routine Maintenance to Servers - To boost longevity and maintain performance levels. 
  • Replacement to all parts : Motherboard, Disk Drives, Memory 
  • RAM and Storage Capacity Upgrades
  • Operating Sytem Updates and Diagnosis
  • All required repairs.
  • Server Virtual Machine Migrations
    • VMWARE, Microsoft Hyper-V
  • New Server Installations 
  • Server Backups and Restoration

Supported Brands

We support the following server brands:

  • Intel
  • Fujitsu 
  • SuperMicro
  • Hewlett Packard
  • Dell

Supported Server Operating Systems

  • All Microsoft Server Operating Systems including Server 2003, Server 2008, Server 2011, Server 2012, Server 2016
  • CentOS Linux
  • Solaris
  • Red Hat Enterprise Linux
  • FreeBSD

 Let us help you with your server repairs and maintenance.

 

We offer a full range of network support options to assist you when you can't connect.

Some common problems are:

  • Faulty routers
  • Faulty modems
  • Faulty ADSL lines
  • Synching issues
  • Bad cabling
  • Poor Signal
  • Old Equipment
  • IP address conflicts
  • Faulty Network Card
  • DNS issues
  • Server Related Loss of Connectivity

We help you to troubleshoot the problem and get you back online fast.

We are passionate about helping our customers minimise downtime and maximise productivity. 

Our PC & Desktop Support Services Include:

  • Repairs to PC's and Laptops
  • Servicing to PC's and Laptops
  • New machine migrations
  • Speedup and Upgrade of Computers
  • Desktop Remote Control Support
  • Call-in Helpdesk Support for Email/Web/Windows/Server Issues
  • Lost Password Recovery
  • And any other problems that office users may experience on their machines.

Call Me Back

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